Reference

sohib77 Privacy Policy For Your Account

Our Privacy Policy explains what we collect when you open an account, use the mobile lobby, or connect DANA, OVO, GoPay and QRIS.

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sohib77 sohib77 Privacy Policy For Your Account
REQUEST HELP SAFELY

Get Privacy Help Beside Account Support

A clear contact route matters when your account details or wallet record need attention. From the signed-in account area, use the support path and describe the Privacy Policy request plainly: access, correction, removal or a question about a receipt. If you are in Medan, the same digital route applies; we may ask for account details so we can confirm the request without exposing private records.

Team online

Account access request

Ask us for the personal data linked to your account through the signed-in support path. We first compare your request with the phone verification step before sharing account-linked details.

Wallet record question

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, include the payment reference and date. We use those details to locate the correct status without requesting a wallet password.

Policy correction path

If your contact detail or account record needs correction, send the specific field through support. We may request a matching account step, then confirm what was changed and when the request was completed.

DATA HANDLING DETAILS

What You Can Check In Our Policy

We keep this Privacy Policy practical by connecting each data use to an account action you recognise.

Account data

We may hold your name or contact detail, phone verification result, login history and account settings. These records help us identify the right account when you ask for access or correction.

Device signals

A browser or mobile device can provide session, language and technical signals. We use them to keep a login connected and flag unusual access, not to request your device passcode.

Cookies

Cookies can remember a session and help us see whether policy pages and account steps load correctly. You can manage browser cookie settings, although some account functions may then need another login.

Payment matching

DANA and QRIS status details, plus OVO or GoPay references, help match a wallet action to your account. Bank transfer records may be checked against the reference you provide.

Retention choices

We keep account and transaction records for operational, security or legal needs. When a record no longer serves one of those purposes, we remove it or reduce the details held.

Change requests

You can ask for a copy, correction or deletion of eligible personal data through account support. We confirm your identity first and explain any record that must remain for a stated legal need.

Privacy Policy Answers For sohib77

These Privacy Policy answers cover the account, device and payment questions you are most likely to have before opening access. If your situation is different, use the support route with the smallest useful detail, such as a reference, account field or login date.

It covers account details, phone verification, login and device signals, cookies, game activity records, wallet references, retention and requests to access, correct or remove eligible data.

Yes. The Privacy Policy explains that DANA, QRIS, OVO and GoPay status or reference details may be used to match a payment action. We do not ask for your wallet password.

Phone verification helps connect a request or login to the correct account and supports account protection. We may use the verification result when you ask to see or change personal data.

You can request eligible account data through the signed-in support path. Include the account detail concerned, and we will confirm identity before explaining what can be provided.

Send a correction request through account support and name the field that is wrong. We may compare it with your phone verification step before confirming the amendment.

We retain records while they serve operational, security or legal needs. This can include payment references and account history; records are removed or reduced when those needs end.

Yes. Access and eligibility depend on local law. Where local law permits, you can read this Privacy Policy and use the account support path to ask about your data.